Terms of service

Terms of Service

Overview

This website is operated by Smartneeds. Throughout the site, the terms “we”, “us” and “our” refer to Smartneeds . By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your state/country

  • You will not use our products for any illegal or unauthorized purpose

  • You will not transmit any harmful code or viruses

Products & Services

  • We strive to display products as accurately as possible, but we do not guarantee that product descriptions, images, or colors are 100% accurate

  • All products are subject to availability

  • We reserve the right to limit or discontinue any product at any time

Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise

  • We reserve the right to change prices at any time without notice

  • We accept prepaid and Cash on Delivery (COD) orders (if available)

Orders & Cancellation

  • We reserve the right to refuse or cancel any order at our discretion

  • Orders can only be cancelled within 12 hours of placing them

  • Once shipped, orders cannot be cancelled

Shipping

  • Delivery timelines are estimates and may vary due to external factors

  • We are not responsible for delays caused by courier services

Returns & Refunds

  • Please refer to our Return & Refund Policy for detailed information

User Conduct

You agree not to:

  • Use the site for fraudulent activities

  • Violate any laws or regulations

  • Interfere with website security or functionality

Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages

  • Losses arising from use of our products or website

Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.

Contact Information

For any questions regarding these Terms, contact us at
smartneeds.co.in@gmail.com